How ESG Principles Are Reshaping Malaysia’s Tourism and Hospitality Industry

Last year, in the heart of Kuala Lumpur, Sarah, a hotel manager, noticed a shift in her guests’ expectations. More visitors asked about eco-friendly amenities, responsible sourcing, and local community involvement. She realised that simply providing luxurious rooms was no longer enough; travellers wanted experiences that aligned with ESG principles. That’s when Sarah decided to […]